SHIPPING

Shipping & Handling

 

Rates & Transit Times:

 

All orders placed before 2:00 PM EST (excluding holidays and weekends) ship the same day. Orders placed after 2:00 PM EST (or on holidays) will be shipped the next business day. Orders placed on Saturday and Sunday will ship out the following Monday (excluding holidays).

 

** 6/1/21 Update ** 

Please Note:

- Orders are currently experiencing a 3-7 business day processing time delay in addition to standard transit times

- Expedited shipping (One Day and Two Day) is unavailable at this time

- Please reach out to support@tiwlifecup.com with any questions or concerns

 

Continental United States

Service Level Processing Time Transit Time Cost
Flat Rate Shipping 3-5 Business Days 5-10 Business Days FREE
Free Shipping 3-5 Business Days 3-5 Business Days $5.95
Two Day (Place Order by 12p EST) Currently Unavailable Currently Unavailable Base Fee of $19.95*
One Day (Place Order by 12p EST) Currently Unavailable Currently Unavailable Base Fee of $31.95*

Notice: Our expedited shipping rates are weight based and calculated at checkout.

Notice: Expedited orders (One Day and Two Day shipping) must be placed by 12 PM EST to ensure same-day fulfillment. Expedited orders placed after 12 PM EST are not guaranteed to ship same-day.

Notice: Expedited shipping is not available to military forwarding addresses, Alaska, Hawaii, US territories, and PO Boxes.

 

 

 

Alaska, Hawaii & Puerto Rico

USPS Priority 3-6 Business Days $14.95

 

APO/FPO/DPO

USPS Priority 9-16 Business Days $14.95

 

Canada

USPS First Class International (up to 4lb) 3-7 Business Days Base Fee of $16.95
USPS Priority International (expedited) 3-5 Business Days Base Fee of $29.95

 

United Kingdom

USPS First Class International (up to 4lb) 3-7 Business Days Base Fee of $17.95
USPS Priority International (expedited) 3-5 Business Days Base Fee of $35.95

 

Germany

USPS First Class International (up to 4lb) 3-7 Business Days Base Fee of $14.95
USPS Priority International (expedited) 3-5 Business Days Base Fee of $36.95

 

Ireland

USPS First Class International (up to 4lb) 3-7 Business Days Base Fee of $14.95
USPS Priority International (expedited) 3-5 Business Days Base Fee of $36.95

Notice: Our international shipping rates are based on weight and are calculated at checkout.

 

Notice: You may be responsible for import duties and taxes on your order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. For additional information, we suggest that you contact your local customs office.

 

 

International

At this time we only ship to the following international destinations:

- Canada

- United Kingdom

- Germany

- Ireland

 

If you have any questions or concerns, please contact us directly: support@tiwlifecup.com

 

 

Transit Times

Please note all transit times above are provided by UPS and USPS and are not necessarily guaranteed.

 

We currently ship to the following domestic and international locations:

- Continental United States

- Alaska, Hawaii, Puerto Rico

- APO/FPO/DPO

- Canada

- United Kingdom

- Germany

- Ireland

 

You are able to locate your Tiwlife Cup order using the shipping confirmation email (sent to the address associated with the order) and on the account page on our website. After logging in, select the number associated with the order you are trying to locate under the "Order History" section. You will be redirected to an order confirmation page where the tracking number can be selected.

 

Still having problems? Email us at support@tiwlifecup.com

 

Unfortunately, online orders are submitted to our warehouse facility within minutes of checkout, preventing them from being modified or cancelled. If your order has been fulfilled and is currently in transit to an incorrect address, we recommend contacting the carrier to hold or redirect the package.

 

UPS: 1-800-742-5877

USPS: 1-800-222-1811

 

If your order has been delivered to an address that was entered incorrectly at checkout, please email support@tiwlifecup.com.

 

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